Samsung · Ducted Outdoor Units
The outdoor unit's PCB LED displays E557 when there is a discrepancy in the option code settings among multiple indoor units, specifically for DPM (Digital Power Module) systems. Consistent settings are crucial for coordinated operation.
Click steps to track your progress.
Turn off the main power to the entire system at the circuit breaker.
Carefully check the option code settings for each indoor unit against your system's configuration documentation.
Ensure all indoor units have consistent and correct option codes set.
Restore power and try operating the system again. If the issue persists, contact a qualified technician for assistance.