E500 — Outdoor Inverter Compressor IPM Overheat Error

What does E500 mean?

This error indicates that the Intelligent Power Module (IPM) for the outdoor unit's inverter compressor has overheated. This could be due to poor component assembly or restricted airflow.

• Incorrect assembly of IPM on the heatproof plate.
• Blocked air inlet (restricting airflow).
• Defective IPM component.

Click steps to track your progress.

1. 1

   Turn off the air conditioner at the main power switch or circuit breaker and wait 30 seconds.

2. 2

   Ensure that the outdoor unit's air inlet and surrounding area are completely clear of any obstructions.

3. 3

   Turn the power back on.

4. 4

   If the error persists, contact customer support, as a technician will need to check the IPM component.