Samsung · Intesis Home Automation
The CCH (Crankcase Heater) is detected as being detached. The crankcase heater prevents liquid refrigerant from accumulating in the compressor during off-cycles, protecting it from damage.
Click steps to track your progress.
Turn off power to the outdoor unit at the circuit breaker.
CAUTION: This requires a professional. Locate the crankcase heater (CCH) on the compressor.
Inspect the CCH to ensure it is securely attached and its wiring connections are firm.
Reattach any loose connections or the CCH itself if it has come off.
Restore power. If the CCH is damaged or cannot be reattached, contact a qualified HVAC technician for replacement.