Samsung · Intesis Home Automation
The heating mode operation is being restricted because the ambient air temperature is too high for safe or efficient heating. This is a system protection mechanism.
Click steps to track your progress.
Check the actual ambient air temperature around the outdoor unit.
Verify that the system's operating parameters for heating mode are correctly set, if adjustable via the Intesis gateway or Samsung interface.
If the temperature is genuinely too high for heating, consider delaying heating operation until conditions are suitable.
Ensure there's adequate airflow around the outdoor unit.
If the ambient temperature is normal, contact a technician to check temperature sensors.