Samsung · Intesis Home Automation
This is a confirmed error (second detection) where both the cooling and heating solenoid valves in the MCU are open simultaneously. This is a critical fault indicating a severe refrigerant flow conflict.
Click steps to track your progress.
Immediately turn off the entire HVAC system at its main electrical panel.
Wait for an extended period (e.g., 15-30 minutes) to allow all components to fully cool down and reset.
Restore power and observe the system carefully for any recurring error messages or unusual operation.
This error strongly indicates a need for immediate professional intervention. Contact a certified HVAC technician.
Do not attempt to operate the unit if this critical error persists, as it could cause significant damage.