Rheem · Tankless Water Heaters
An undersized or improperly configured gas supply system can cause operational problems with the water heater. This can also affect the performance of other gas appliances connected to the same system.
Click steps to track your progress.
Verify the gas pipe size is adequate for the total BTU load.
Check the capacity of the meter and regulator.
Ensure any flexible gas connectors have a BTU capacity greater than the water heater's requirement.
Consult the installation manual's tables for proper gas pipe sizing.
If issues persist, contact a qualified gas technician or plumber.