Fault Indicator Illuminated — Alarm or Alert Detected

What does Fault Indicator Illuminated mean?

The Fault Indicator light turns on when the control board detects an alarm or alert. This means there is an issue with the water heater that needs attention.

• Object codes ALMCODE 1, 2, 3, or 4 are greater than zero
• Control board has detected an alarm
• Control board has detected an alert

Click steps to track your progress.

1. 1

   Check the water heater display for specific alarm or error codes.

2. 2

   Navigate to the 'CURRENT ALARMS' menu using the 'NEXT' button.

3. 3

   Scroll through the current alarms to identify the specific issue.

4. 4

   If an alarm is present, press the 'Clear Alarm' button.

5. 5

   If the issue persists, refer to alarm history or consult the manual for specific code meanings.

6. 6

   Contact customer support if the problem cannot be resolved.