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A123

A123 - Shut-off valve not installed

Rheem · Air Conditioning

What does A123 mean?

The system is reporting that the shutoff valve has not been installed. If you do not have a shutoff valve, you may need to configure the unit to ignore this.

Common Causes

  • Shutoff valve is not physically installed
  • System not configured for no shutoff valve

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    If a shutoff valve was not installed, access the control panel settings.

  2. 2

    Navigate to the relevant setting and select 'NO' for the shutoff valve.

  3. 3

    If a shutoff valve should be installed, ensure it is properly connected and configured.

Browse all codes in this manual (48)
Verified technical data. Last updated: April 2026

Related Faults

1 beep1 beep - WiFi Soft Reset initiated3 beeps3 beeps - WiFi Hard Reset initiated3 red flashes3 red flashes — Communication error
Source: Rheem Air Conditioning
Open Manual (Page 33)Search more codes in this manual