Rheem · Air Conditioning
There may be an issue with the compressor's wiring, causing it to shut down. The unit is defaulting to the electric elements for heating.
Click steps to track your progress.
Verify all wiring and sensor connections are secure.
Test the resistance of the thermistors with a multimeter, referring to the Ohm chart for correct values.
Check the sensor readings on the unit's display (Service > Sensors) for abnormal values like -40°F or +250°F.