Panasonic Aquarea Heat Pumps
69 fault codes documented
2 beeps then pause - Overfill warning
An audible signal indicates that the system may be overfilled. This can affect performance.
3 red flashes - Communication error
This indicates a communication error between components. The system may not operate correctly.
Error Code Display - Abnormality detected
When an abnormality occurs, the system stops operation, the OFF/ON control panel LED blinks, and an error code is displayed on the control panel's timer display LCD.
F12 - Pressure switch activation
The pressure switch has activated 4 times within 20 minutes. This indicates a recurring pressure issue within the system.
F14 - Outdoor compressor abnormal revolution
The outdoor compressor's revolution speed is abnormal. This has occurred 4 times within 20 minutes, indicating a serious issue.
F15 - Outdoor fan motor lock abnormality
The outdoor fan motor is locked or not rotating correctly. This has occurred 2 times within 30 minutes.
F16 - Total running current protection
The total running current has exceeded limits, triggering protection. This has occurred 3 times within 20 minutes. The OFF/ON LED will blink.
F20 - Outdoor compressor overheating protection
The compressor tank temperature has exceeded 112°C, causing overheating protection to activate. This has occurred 4 times within 30 minutes. The OFF/ON LED will blink.
F22 - IPM (power transistor) overheating protection
The IPM (Intelligent Power Module) has overheated. This has occurred 3 times within 30 minutes. The OFF/ON LED will blink.
F23 - Outdoor Direct Current (DC) peak detection
The DC current to the IPM has exceeded set limits continuously 7 times. The OFF/ON LED will blink.
F24 - Refrigeration cycle abnormality
An abnormality has been detected in the refrigeration cycle. This has occurred 2 times within 20 minutes.
F25 - Cooling/Heating cycle changeover abnormality
There is an abnormality in the system's cooling or heating cycle changeover. This has occurred 4 times within 30 minutes.
F27 - Pressure switch abnormality
The pressure switch has detected an abnormality and will continue for 1 minute. This indicates a problem with system pressure regulation.
Error F29 — Low discharge super heat
The system is not achieving sufficient superheat on the discharge line, which can indicate a problem with refrigerant flow or heat absorption.
Error F30 — Water outlet sensor 2 error
The second sensor measuring the water outlet temperature is faulty.
Error F32 — Internal thermostat error
An internal thermostat within the unit is malfunctioning.
F36 - Outdoor air temperature sensor abnormality
The sensor measuring the outdoor air temperature is faulty or disconnected. The system will stop operation after 5 seconds.
F37 - Indoor water inlet temperature sensor abnormality
The sensor measuring the water inlet temperature indoors is faulty or disconnected. The system will stop operation after 5 seconds.
F40 - Outdoor discharge pipe temperature sensor abnormality
The sensor measuring the outdoor discharge pipe temperature is faulty or disconnected. The system will stop operation after 5 seconds.
F41 - PFC control abnormality
The Power Factor Correction (PFC) control has encountered an issue 4 times within 10 minutes. This suggests a problem with the unit's power regulation.
F42 - Outdoor heat exchanger temperature sensor abnormality
The sensor for the outdoor heat exchanger temperature is faulty or disconnected. The system will stop operation after 5 seconds.
F43 - Outdoor defrost sensor abnormality
The sensor responsible for detecting frost on the outdoor unit is faulty or disconnected. The system will stop operation after 5 seconds.
F45 - Indoor water outlet temperature sensor abnormality
The sensor measuring the water outlet temperature indoors is faulty or disconnected. The system will stop operation after 5 seconds.
F46 - Outdoor Current Transformer open circuit
The Current Transformer (CT) in the outdoor unit has an open circuit. This can be related to refrigerant issues or PCB faults.
F48 - Outdoor EVA outlet temperature sensor abnormality
The sensor measuring the temperature at the outdoor Expansion Valve (EVA) outlet is faulty or disconnected. The system will stop operation after 5 seconds.
F49 - Outdoor bypass outlet temperature sensor abnormality
The sensor measuring the temperature at the outdoor bypass outlet is faulty or disconnected. The system will stop operation after 5 seconds.
F95 - Cooling high pressure overload protection
The cooling system's high pressure has exceeded a safe limit, triggering overload protection. The system may stop operation.
H12 - Indoor and outdoor capacity mismatch
The system has detected that the indoor and outdoor units are not correctly matched for capacity. This can lead to inefficient operation or system failure.
H15 - Outdoor compressor temperature sensor abnormality
The sensor measuring the outdoor compressor's temperature is reporting an error. The system will stop operation after 5 seconds of this condition.
Error H20 — Pump error
There is an issue with the system's pump. This could affect water circulation.
H23 - Indoor refrigerant liquid temperature sensor abnormality
The sensor measuring the refrigerant liquid temperature indoors is faulty or disconnected. The system will stop operation after 5 seconds.
Error H27 — Service valve error
An error related to the service valves within the system has been detected. These are used for maintenance.
Error H28 — Solar sensor error
A sensor measuring solar input is not functioning correctly. This affects systems that integrate solar power.
Error H31 — Pool sensor error
This error pertains to a sensor responsible for monitoring pool water temperature or conditions.
Error H36 — Buffer tank sensor error
A sensor monitoring the buffer tank is reporting an issue. This can impact heating performance.
Error H38 — Brand mismatch error
This error occurs when components from different manufacturers are detected in the system, or incompatible brands are used.
H42 - Compressor low pressure abnormality
The system has detected an abnormality in the compressor's low pressure. This could indicate a problem with refrigerant levels or system components.
Error H43 — Zone 1 sensor error
A temperature sensor for Zone 1 is not functioning correctly, affecting temperature control in that area.
Error H44 — Zone 2 sensor error
A temperature sensor for Zone 2 is reporting an error, impacting temperature management for that zone.
H62 - Water flow switch abnormality (after 9 min operation)
After 9 minutes of operation, the system detected low water flow continuously for 10 seconds. The water pump and compressor will turn off permanently. The OFF/ON control panel LED will blink.
Error H63 — Low pressure sensor error
The sensor that measures low pressure in the refrigerant system is faulty or providing incorrect readings.
H64 - Refrigerant high pressure abnormality
The outdoor high pressure sensor has detected an issue. The system will stop operation after 5 seconds of this condition.
Error H65 — Deice water circulation error
There is an issue with the water circulation during the defrost cycle.
Error H67 — External thermistor 1 error
The first external temperature sensor (thermistor) is not working correctly.
Error H68 — External thermistor 2 error
The second external temperature sensor (thermistor) is reporting an error.
H70 - Back-up heater OLP abnormality
The Overload Protector (OLP) for the back-up heater has activated or is disconnected. The system will stop operation after 60 seconds.
H72 - Tank sensor abnormal
The sensor monitoring the tank temperature has an abnormality. The system will stop operation after 5 seconds.
Error H74 — PCB communication error
There is a communication failure between different Printed Circuit Boards (PCBs) within the system.
Error H75 — Low water temp protection
The system has activated a protection mode because the incoming water temperature is too low.
H76 - Indoor control panel communication abnormality
There is a communication issue between the indoor unit and its control panel. The system may stop operation.
H90 - Indoor/Outdoor Abnormal Communication
The indoor unit is not receiving normal data from the outdoor unit. This can happen during cooling or heating operations.
H91 - Tank heater OLP abnormality
The Overload Protector (OLP) for the tank heater has activated or is disconnected. The system will stop operation after 60 seconds.
H95 - Indoor/Outdoor wrong connection
There is an incorrect connection between the indoor and outdoor units, possibly related to supply voltage. The system may stop operation.
H98 - Outdoor high pressure overload protection
The outdoor unit's high pressure has exceeded a safe limit, triggering overload protection. The system may stop operation.
H99 - Indoor heat exchanger freeze prevention
The system has detected a risk of the indoor heat exchanger freezing. The system may stop operation to prevent damage.
Hi - Flow Switch detected water flow
The flow switch is detecting normal water flow through the system.
Lo - Flow Switch detected no water flow
The flow switch has detected that there is no water flowing through the system. This indicates a low water level or a blockage.
Operation delayed a few minutes after restarting — Compressor protection
The system may pause for a few minutes after restarting. This is a built-in safety feature to protect the compressor.
Operation LED blinking - Abnormality detected
The Operation LED is blinking, indicating that an abnormal operation has occurred within the system.
Operation starts automatically when timer is not set — Sterilisation timer
The system may start operating automatically outside of normal timer settings if a 'Sterilisation timer' function has been activated.
Outdoor unit does not operate — Out of operating range or protection active
The outdoor unit may stop operating if the ambient temperature is outside the system's designed operating range, or if a protective control has been activated.
Outdoor unit emits water or steam — Condensation or defrost
It is normal for the outdoor unit to release water or steam. This occurs due to condensation during cooling or as part of the defrost cycle during heating.
Solid amber LED - Standby, waiting to charge
The indicator light is solid amber, meaning the unit is in standby mode and ready to start charging.
Sr:01 - Pump Down Operation selected
This mode is used to extract all refrigerant from the piping into the outdoor unit, typically for relocation or disposal. The 3-way valve will shift to the room side.
Sr:02 - Water Pump Only Operation selected
This mode allows the water pump to operate independently of other system functions, useful for circulation checks.
System does not heat up instantly — Initial heat-up or backup heater
The system requires time to heat water from cold. The backup heater may automatically engage to assist.
System is hard to heat up — Low outdoor temp, blocked vents, or setting
The system may take longer to heat up if the outdoor temperature is very low, if air vents are blocked, or if heating zones are demanding high output.
System operation switches off — Water temperature protection or overload
The system may switch off if the water inlet temperature drops below 10°C, engaging the backup heater, or due to other protection controls.
Water flowing sound during operation — Refrigerant flow
You may hear a water-like flowing sound from the unit. This is normal and caused by refrigerant circulating within the system.