Panasonic Aquarea Heat Pumps

69 fault codes documented

2 beeps then pause

2 beeps then pause - Overfill warning

An audible signal indicates that the system may be overfilled. This can affect performance.

3 red flashes

3 red flashes - Communication error

This indicates a communication error between components. The system may not operate correctly.

Error Code Display

Error Code Display - Abnormality detected

When an abnormality occurs, the system stops operation, the OFF/ON control panel LED blinks, and an error code is displayed on the control panel's timer display LCD.

F12

F12 - Pressure switch activation

The pressure switch has activated 4 times within 20 minutes. This indicates a recurring pressure issue within the system.

F14

F14 - Outdoor compressor abnormal revolution

The outdoor compressor's revolution speed is abnormal. This has occurred 4 times within 20 minutes, indicating a serious issue.

F15

F15 - Outdoor fan motor lock abnormality

The outdoor fan motor is locked or not rotating correctly. This has occurred 2 times within 30 minutes.

F16

F16 - Total running current protection

The total running current has exceeded limits, triggering protection. This has occurred 3 times within 20 minutes. The OFF/ON LED will blink.

F20

F20 - Outdoor compressor overheating protection

The compressor tank temperature has exceeded 112°C, causing overheating protection to activate. This has occurred 4 times within 30 minutes. The OFF/ON LED will blink.

F22

F22 - IPM (power transistor) overheating protection

The IPM (Intelligent Power Module) has overheated. This has occurred 3 times within 30 minutes. The OFF/ON LED will blink.

F23

F23 - Outdoor Direct Current (DC) peak detection

The DC current to the IPM has exceeded set limits continuously 7 times. The OFF/ON LED will blink.

F24

F24 - Refrigeration cycle abnormality

An abnormality has been detected in the refrigeration cycle. This has occurred 2 times within 20 minutes.

F25

F25 - Cooling/Heating cycle changeover abnormality

There is an abnormality in the system's cooling or heating cycle changeover. This has occurred 4 times within 30 minutes.

F27

F27 - Pressure switch abnormality

The pressure switch has detected an abnormality and will continue for 1 minute. This indicates a problem with system pressure regulation.

F29

Error F29 — Low discharge super heat

The system is not achieving sufficient superheat on the discharge line, which can indicate a problem with refrigerant flow or heat absorption.

F30

Error F30 — Water outlet sensor 2 error

The second sensor measuring the water outlet temperature is faulty.

F32

Error F32 — Internal thermostat error

An internal thermostat within the unit is malfunctioning.

F36

F36 - Outdoor air temperature sensor abnormality

The sensor measuring the outdoor air temperature is faulty or disconnected. The system will stop operation after 5 seconds.

F37

F37 - Indoor water inlet temperature sensor abnormality

The sensor measuring the water inlet temperature indoors is faulty or disconnected. The system will stop operation after 5 seconds.

F40

F40 - Outdoor discharge pipe temperature sensor abnormality

The sensor measuring the outdoor discharge pipe temperature is faulty or disconnected. The system will stop operation after 5 seconds.

F41

F41 - PFC control abnormality

The Power Factor Correction (PFC) control has encountered an issue 4 times within 10 minutes. This suggests a problem with the unit's power regulation.

F42

F42 - Outdoor heat exchanger temperature sensor abnormality

The sensor for the outdoor heat exchanger temperature is faulty or disconnected. The system will stop operation after 5 seconds.

F43

F43 - Outdoor defrost sensor abnormality

The sensor responsible for detecting frost on the outdoor unit is faulty or disconnected. The system will stop operation after 5 seconds.

F45

F45 - Indoor water outlet temperature sensor abnormality

The sensor measuring the water outlet temperature indoors is faulty or disconnected. The system will stop operation after 5 seconds.

F46

F46 - Outdoor Current Transformer open circuit

The Current Transformer (CT) in the outdoor unit has an open circuit. This can be related to refrigerant issues or PCB faults.

F48

F48 - Outdoor EVA outlet temperature sensor abnormality

The sensor measuring the temperature at the outdoor Expansion Valve (EVA) outlet is faulty or disconnected. The system will stop operation after 5 seconds.

F49

F49 - Outdoor bypass outlet temperature sensor abnormality

The sensor measuring the temperature at the outdoor bypass outlet is faulty or disconnected. The system will stop operation after 5 seconds.

F95

F95 - Cooling high pressure overload protection

The cooling system's high pressure has exceeded a safe limit, triggering overload protection. The system may stop operation.

H12

H12 - Indoor and outdoor capacity mismatch

The system has detected that the indoor and outdoor units are not correctly matched for capacity. This can lead to inefficient operation or system failure.

H15

H15 - Outdoor compressor temperature sensor abnormality

The sensor measuring the outdoor compressor's temperature is reporting an error. The system will stop operation after 5 seconds of this condition.

H20

Error H20 — Pump error

There is an issue with the system's pump. This could affect water circulation.

H23

H23 - Indoor refrigerant liquid temperature sensor abnormality

The sensor measuring the refrigerant liquid temperature indoors is faulty or disconnected. The system will stop operation after 5 seconds.

H27

Error H27 — Service valve error

An error related to the service valves within the system has been detected. These are used for maintenance.

H28

Error H28 — Solar sensor error

A sensor measuring solar input is not functioning correctly. This affects systems that integrate solar power.

H31

Error H31 — Pool sensor error

This error pertains to a sensor responsible for monitoring pool water temperature or conditions.

H36

Error H36 — Buffer tank sensor error

A sensor monitoring the buffer tank is reporting an issue. This can impact heating performance.

H38

Error H38 — Brand mismatch error

This error occurs when components from different manufacturers are detected in the system, or incompatible brands are used.

H42

H42 - Compressor low pressure abnormality

The system has detected an abnormality in the compressor's low pressure. This could indicate a problem with refrigerant levels or system components.

H43

Error H43 — Zone 1 sensor error

A temperature sensor for Zone 1 is not functioning correctly, affecting temperature control in that area.

H44

Error H44 — Zone 2 sensor error

A temperature sensor for Zone 2 is reporting an error, impacting temperature management for that zone.

H62

H62 - Water flow switch abnormality (after 9 min operation)

After 9 minutes of operation, the system detected low water flow continuously for 10 seconds. The water pump and compressor will turn off permanently. The OFF/ON control panel LED will blink.

H63

Error H63 — Low pressure sensor error

The sensor that measures low pressure in the refrigerant system is faulty or providing incorrect readings.

H64

H64 - Refrigerant high pressure abnormality

The outdoor high pressure sensor has detected an issue. The system will stop operation after 5 seconds of this condition.

H65

Error H65 — Deice water circulation error

There is an issue with the water circulation during the defrost cycle.

H67

Error H67 — External thermistor 1 error

The first external temperature sensor (thermistor) is not working correctly.

H68

Error H68 — External thermistor 2 error

The second external temperature sensor (thermistor) is reporting an error.

H70

H70 - Back-up heater OLP abnormality

The Overload Protector (OLP) for the back-up heater has activated or is disconnected. The system will stop operation after 60 seconds.

H72

H72 - Tank sensor abnormal

The sensor monitoring the tank temperature has an abnormality. The system will stop operation after 5 seconds.

H74

Error H74 — PCB communication error

There is a communication failure between different Printed Circuit Boards (PCBs) within the system.

H75

Error H75 — Low water temp protection

The system has activated a protection mode because the incoming water temperature is too low.

H76

H76 - Indoor control panel communication abnormality

There is a communication issue between the indoor unit and its control panel. The system may stop operation.

H90

H90 - Indoor/Outdoor Abnormal Communication

The indoor unit is not receiving normal data from the outdoor unit. This can happen during cooling or heating operations.

H91

H91 - Tank heater OLP abnormality

The Overload Protector (OLP) for the tank heater has activated or is disconnected. The system will stop operation after 60 seconds.

H95

H95 - Indoor/Outdoor wrong connection

There is an incorrect connection between the indoor and outdoor units, possibly related to supply voltage. The system may stop operation.

H98

H98 - Outdoor high pressure overload protection

The outdoor unit's high pressure has exceeded a safe limit, triggering overload protection. The system may stop operation.

H99

H99 - Indoor heat exchanger freeze prevention

The system has detected a risk of the indoor heat exchanger freezing. The system may stop operation to prevent damage.

Hi

Hi - Flow Switch detected water flow

The flow switch is detecting normal water flow through the system.

Lo

Lo - Flow Switch detected no water flow

The flow switch has detected that there is no water flowing through the system. This indicates a low water level or a blockage.

Operation delayed

Operation delayed a few minutes after restarting — Compressor protection

The system may pause for a few minutes after restarting. This is a built-in safety feature to protect the compressor.

Operation LED blinking

Operation LED blinking - Abnormality detected

The Operation LED is blinking, indicating that an abnormal operation has occurred within the system.

Operation starts automatically

Operation starts automatically when timer is not set — Sterilisation timer

The system may start operating automatically outside of normal timer settings if a 'Sterilisation timer' function has been activated.

Outdoor unit does not operate

Outdoor unit does not operate — Out of operating range or protection active

The outdoor unit may stop operating if the ambient temperature is outside the system's designed operating range, or if a protective control has been activated.

Outdoor unit emits water/steam

Outdoor unit emits water or steam — Condensation or defrost

It is normal for the outdoor unit to release water or steam. This occurs due to condensation during cooling or as part of the defrost cycle during heating.

Solid amber LED

Solid amber LED - Standby, waiting to charge

The indicator light is solid amber, meaning the unit is in standby mode and ready to start charging.

Sr:01

Sr:01 - Pump Down Operation selected

This mode is used to extract all refrigerant from the piping into the outdoor unit, typically for relocation or disposal. The 3-way valve will shift to the room side.

Sr:02

Sr:02 - Water Pump Only Operation selected

This mode allows the water pump to operate independently of other system functions, useful for circulation checks.

System does not heat up instantly

System does not heat up instantly — Initial heat-up or backup heater

The system requires time to heat water from cold. The backup heater may automatically engage to assist.

System is hard to heat up

System is hard to heat up — Low outdoor temp, blocked vents, or setting

The system may take longer to heat up if the outdoor temperature is very low, if air vents are blocked, or if heating zones are demanding high output.

System operation switches off

System operation switches off — Water temperature protection or overload

The system may switch off if the water inlet temperature drops below 10°C, engaging the backup heater, or due to other protection controls.

Water flowing sound

Water flowing sound during operation — Refrigerant flow

You may hear a water-like flowing sound from the unit. This is normal and caused by refrigerant circulating within the system.