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Err: AZ1-BT21 21

Err: AZ1-BT21 21 — Extract air sensor fault

Nibe · Ground Source Heat Pumps

What does Err: AZ1-BT21 21 mean?

This error concerns the extract air temperature sensor (AZ1-BT21). Potential causes are an open or short circuit, a defective sensor, or a blocked circulation pump in the FLM module.

Common Causes

  • Open-circuit or short-circuit on sensor input
  • Defective extract air sensor
  • Circulation pump (AZ1-GP2) in FLM is blocked

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Verify the connections of the extract air sensor.

  2. 2

    Check the sensor and circulation pump for any blockages or damage.

  3. 3

    Reset the alarm using the alarm menu.

  4. 4

    Contact your installer if the problem is not resolved.

Browse all codes in this manual (49)
Verified technical data. Last updated: April 2026

Related Faults

Alarm bell in displayAlarm bell symbol in display — Malfunction detectedAlarm no. 54Alarm no. 54 — Motor protection breaker trippedAlarm numbers 70-99Alarm numbers 70-99 — Communication interrupted
Source: Nibe Ground Source Heat Pumps
Open Manual (Page 46)Search more codes in this manual