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Incorrect phase sequence

Alarm displayed — Compressor does not start due to incorrect phase sequence

NIBE · F1245 Ground Source Heat Pumps

What does Incorrect phase sequence mean?

The heat pump displays an alarm, and the compressor fails to start because the electrical phase sequence is incorrect. This is particularly important for F1245-12 models equipped with scroll compressors.

Common Causes

  • Incorrect electrical phase sequence connection to the heat pump
  • Improper installation of the electrical supply

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Immediately power off the heat pump at the main circuit breaker to prevent damage.

  2. 2

    Do not attempt to fix electrical connections yourself unless you are a qualified electrician.

  3. 3

    Contact a qualified electrician to inspect and correct the phase sequence of the electrical connections to the unit.

Browse all codes in this manual (17)
Verified technical data. Last updated: April 2026

Related Faults

Additional heat blocked symbolAdditional heat blocked symbol on display — Auxiliary heating is temporarily stoppedBrine Temperature Difference IncorrectBrine Temperature Difference Incorrect (2-5 °C) — Brine flow imbalanceBuzzer alarmBuzzer alarm sounds — An internal alarm has been activated
Source: NIBE F1245 Ground Source Heat Pumps
Open Manual (Page 22)Search more codes in this manual