Red LED solid — Alarm, malfunction detected

What does Red LED solid mean?

The status lamp changing to a solid red light indicates a malfunction has occurred that the heat pump cannot fix on its own. An alarm bell will also appear in the information window.

• Malfunction requires attention

Click steps to track your progress.

1. 1

   Check the display for the specific alarm message and instructions.

2. 2

   Use the control knob to navigate to the alarm information and read the meaning and suggested actions.

3. 3

   Select 'reset alarm' on the display to attempt to return the heat pump to normal operation. A green light afterward means the issue is resolved. If the red light persists, contact your installer.