KitchenAid · Dishwashers
A thumping sound during a cycle indicates that dishes or other items are extending beyond the dishwasher racks and hitting the wash arms. This prevents proper washing and can damage dishes.
Click steps to track your progress.
Open the dishwasher door slightly to pause the cycle.
Wait for the spraying action to stop, then open the door completely.
Readjust the dishware to ensure no items extend beyond the racks and interfere with the wash arms.
Press the START/RESUME button and close the door firmly to resume the cycle.