Kenmore · Elite Water Softener
The brine tank is flooded, which could be caused by a blocked valve drain hose or a dirty/damaged nozzle and venturi assembly.
Click steps to track your progress.
Ensure the valve drain hose has no kinks or sharp bends and is not blocked.
Clean and inspect the nozzle & venturi assembly, following instructions on the salt lid decal.
Check that the drain hose is not elevated more than 8 ft. above the floor.
If the problem persists, contact customer support.