Two opposite green lights solid — Power is on, but pump is not running

What does Green lights solid mean?

The Grundfos Eye shows two opposite green lights are continuously lit. This indicates that the pump is receiving power but is not operating.

• The pump is in a standby state or has stopped due to an internal command.
• An internal issue is preventing the pump from running despite having power.

Click steps to track your progress.

1. 1

   Check the pump's settings on the control panel or via Grundfos GO to ensure it is set to run.

2. 2

   Verify there are no other active warnings or alarms that might be preventing operation.

3. 3

   If the pump should be running but isn't, consider cycling the power by switching it off and on at the main supply after a brief wait.