Defective image quality — Scanned images are blurred or poor

¿Qué significa Defective image Quality ?

Scanned images are appearing blurred, distorted, or with other quality issues. This can be caused by problems with the original document placement or internal scanner calibration.

• Incorrect shading profile calibration
• Gap between the original document and the scanner glass
• Dust or smudges on the scanner glass

Haga clic en los pasos para seguir su progreso.

1. 1

   Ensure the original document is laid completely flat and positioned correctly on the scanner glass, with no gaps or wrinkles.

2. 2

   Clean the scanner glass and the underside of the scanner lid with a soft, lint-free cloth and glass cleaner (spray onto cloth first).

3. 3

   If possible, perform a 'shading profile' calibration in the printer's utility software or control panel (refer to your specific model's advanced settings).

4. 4

   Try scanning a different document to see if the problem persists.