Error 11 - Jammed key on touch panel

What does 11 mean?

The cooktop has detected a key on the touch panel that appears to be jammed or continuously pressed. This can be caused by physical interference or an internal fault.

• Mechanical interference (e.g., utensil, wire) on the Touch Panel area
• Faulty harnesses between the ESEC-UIB and the Touch Panel
• Defective ESEC-UIB (Electronic Surface Element Control User Interface Board)
• Defective Touch Panel

Click steps to track your progress.

1. 1

   Verify there is no mechanical interference (like a utensil or wire) in the Touch Panel area.

2. 2

   Disconnect power to the cooktop, wait 30 seconds, and reapply power to reset the system.

3. 3

   If the fault returns, verify the harnesses between the ESEC-UIB and the Touch Panel for proper connection.

4. 4

   If the problem persists after these steps, replace the ESEC-UIB.