Samsung · Washing Machines
The Hot and Cool LEDs flash together, indicating that the Mems sensor is not working properly. This sensor is crucial for the washer's operation.
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**Restart your washer:** Unplug the washer from the wall outlet, wait 5 minutes, then plug it back in securely.
**Check the load inside:** Make sure your washer isn't overloaded and that clothes are evenly distributed. An unbalanced load can sometimes trigger sensor alerts.
**Verify power supply:** Ensure the power cord is firmly plugged into both the washer and the wall outlet. Also, check your home's circuit breaker to confirm it hasn't tripped.
**Contact Support:** If the 'Hot' and 'Cool' LEDs continue to flash after trying these steps, it indicates a persistent issue with an internal sensor. Please contact Samsung customer service for professional assistance.