Heat pump failure — Backup heater may take over

What does Heat pump failure mean?

The heat pump has failed to operate. The backup heater can take over the heating and hot water load automatically or manually, depending on the 'auto emergency' setting.

• Heat pump malfunction

Click steps to track your progress.

1. 1

   Check the 'auto emergency' setting for the backup heater.

2. 2

   If set to 'Automatic', the backup heater should take over automatically.

3. 3

   If set to 'Manual', go to the 'Malfunctioning' main menu screen.

4. 4

   Confirm on the user interface whether the backup heater can take over the heat load.