Carrier · Infinity Controls
Emergency heat provides heating using electric resistance or a furnace. This mode is activated either because the main heat pump system has malfunctioned and heating is needed, or because the homeowner has manually selected this option. The display will show options like 'ELECTRIC HEAT ONLY' or 'FURNACE ONLY'.
Click steps to track your progress.
If Emergency Heat was selected manually, ensure it aligns with your heating needs (e.g., using only electric heat or furnace).
To deactivate a manually selected Emergency Heat, press the red HEAT button for four seconds and then choose 'SYSTEM IN CONTROL' or 'HYBRID HEAT™' on the display.
If Emergency Heat is active due to a suspected heat pump malfunction, contact a qualified HVAC service technician for diagnosis and repair.