Candy Vending Machines

41 fault codes documented

1 flash

One flash (LED) — Bill box is full

The red LED on the logic board flashes once, indicating that the bill box has reached its capacity and needs to be emptied.

2 flashes

Two flashes (LED) — Bill box lid not latched

The red LED on the logic board flashes twice, signifying that the bill box lid is either open or not properly secured.

3 beeps

Three beeps — Unsuccessful test vend

During a test vend cycle, three beeps indicate that the motor for the selected item did not complete the vend test successfully. This could be due to a jam or motor issue.

3 flashes

3 flashes — Washing machine does not drain water

The machine is unable to empty water, which can lead to prolonged wash times or incomplete cycles. This is indicated by 'E3' on the display or 3 LED flashes.

4 flashes

Four flashes (LED) — All bill accept switches are off

The red LED on the logic board flashes four times, meaning all the switches related to bill acceptance are in the 'off' position.

5 flashes

Five flashes (LED) — Bill jam or sensor error

The red LED on the logic board flashes five times, indicating a possible bill jam or a problem with the sensors responsible for detecting bills.

6 or more flashes

Six or more flashes (LED) — Reset or service required

The red LED flashes six or more times, indicating a more serious issue. This may require a power cycle reset or professional service.

7 flashes

7 flashes — Door problem

The washing machine door is not closing or locking correctly, preventing the cycle from starting or continuing. This is indicated by 'E7' on the display or 7 LED flashes.

Abundant foam

Abundant foam during wash

Excessive foam, often due to anionic surfactants in detergents, can be difficult to eliminate. This does not necessarily mean poor rinsing.

Detergent dispenser warning

WARNING: Dispensers used for concentrated powders and liquid detergents must be removed from the drum

Before starting a tumble drying program, any dispensers used for concentrated powders or liquid detergents must be removed from the drum.

Digital Display: End

Display shows 'End' — Cycle finished

The word 'End' appearing on the display signifies that the wash or drying cycle has successfully completed.

Digital Display: h00

Display shows 'h00' — Delay start is off

This display indicates that the delay start function is not currently active and the program will start immediately when START/PAUSE is pressed.

Digital Display: h01-h24

Display shows 'h01' to 'h24' — Delay start is active

These displays indicate that the delay start function is set for the number of hours shown. The program will begin automatically after this delay.

Digital Display: Two lines

Display shows two lines — Standby mode

On some models, two lines on the display indicate the machine has entered standby mode after the program has finished.

Door Locked light flashing

Door Locked light flashing — Door not properly closed

The door locked indicator light flashing for about 7 seconds means the door is not properly closed. The start command will be automatically cancelled.

Door Locked light solid

Door Locked light solid — Door is locked

The door locked indicator light remains on when the door is fully closed and ready for operation. It will turn off when the cycle is complete and it is safe to open.

Drying cycle cancellation warning

WARNING: After cancelling the drying programme, wait

When a drying programme is cancelled, a cool down phase begins. You must wait approximately 10-20 minutes before opening the door to avoid burns.

Drying Selection indicator lights

Drying Selection indicator lights — Indicates selected drying level

These lights show the selected degree of dryness: EXTRA DRY for bulky items, IRON DRY for items needing ironing, and CUPBOARD DRY for items to be put away.

E2

Error E2 — Machine cannot load water

The washing machine is unable to fill with water, which may interrupt the wash cycle. This is indicated by 'E2' on the display or 2 LED flashes.

E3

Error E3 — Washing machine does not drain water

The machine is unable to empty water, which can lead to prolonged wash times or incomplete cycles. This is indicated by 'E3' on the display or 3 LED flashes.

E4

Error E4 — Too much foam and/or water

Excessive foam or water levels detected, which may affect performance and possibly stop the cycle. This is indicated by 'E4' on the display or 4 LED flashes.

E7

Error E7 — Door problem

The washing machine door is not closing or locking correctly, preventing the cycle from starting or continuing. This is indicated by 'E7' on the display or 7 LED flashes.

Error 3

Error 3 — Loss of coin mechanism communication

The controller has lost communication with the coin mechanism. This could be due to a connection issue or a problem with the coin mechanism itself.

Error 4

Error 4 — NOVRAM checksum error

This error indicates a problem with the non-volatile RAM (NOVRAM) checksum. This suggests a potential issue with the control board.

Excessive foaming indication

Spin cycle affected by excessive foaming

Using too much detergent can create excessive foam, which may cause the spin cycle to be skipped or extended, and increase water usage.

Foam in rinse water

Foam in the water at the last rinse

The presence of foam during the final rinse does not necessarily indicate poor rinsing. It can be caused by specific surfactants in detergents.

Key Lock light on

Key Lock light on — Keys are locked

This indicator light shows that the control panel keys are locked to prevent accidental changes during a cycle.

Kg Detector light on

Kg Detector light on — Load weighing in progress

During the first minutes of a cycle, this light indicates that the machine is weighing the laundry load to adjust water, time, and electricity consumption.

No flashes

No LED flashes — Check power and harnessing

When the red LED on the logic board shows no flashes during self-check or operation, it suggests an issue with the power supply or the wiring to the validator.

Oil-affected items warning

WARNING: Oil-affected items can ignite

Items soiled with oil-based products pose a fire risk when dried in the machine due to spontaneous oxidation. They should be washed first in hot water.

Other code

Any other error code — Reset the machine

If an unknown error code appears or the machine is unresponsive, a reset may resolve the issue. This applies to any error not specifically listed.

Spin Speed indicator lights

Spin Speed indicator lights — Shows selected spin speed

These lights indicate the selected spin speed. The speed can be reduced or omitted using the relevant button.

Strong vibrations / noises during spin

Strong vibrations or noises heard during the spin cycle

Unusual vibrations or noises during the spin cycle can be caused by an uneven load, the machine not being level, or transport packaging not being removed.

Transport screws warning

WARNING: Keep packaging materials away from children.

Packaging materials, including transport screws and plastic parts, should be kept away from children to prevent choking hazards.

Unbalanced load detection

Washing machine does not spin correctly due to unbalanced load

The machine has a system to protect against damage from unbalanced loads during the spin cycle. This may cause longer spin times, reduced spin speed, or the cycle aborting.

Wash Temperature indicator lights

Wash Temperature indicator lights — Shows selected wash temperature

These lights indicate the selected wash temperature. If you want a cold wash, ensure all these indicators are off.

Water leakage near machine

Water leaked on the floor near the washing machine

Water detected on the floor near the machine could indicate a leak from the tap, hose, or fill valve connection.

Water leakage warning

WARNING: Water may reach very high temperatures

This warning indicates that the water used during the wash cycle can become extremely hot. Caution is advised when handling laundry or opening the door.

White powder on laundry

White powder on laundry after washing

A white powder, often zeolites from ecological detergents, may appear on laundry. This is normal and does not affect rinsing efficiency or color.

xx 1*

Motor error xx 1* — Too little motor current

This error indicates that the motor for a specific selection (indicated by 'xx') is drawing too little current, suggesting an electrically open motor circuit.

xx 2*

Motor error xx 2* — Too much time to complete vend

This error means the motor for selection 'xx' took too long (over 12 seconds) to complete its vend cycle. This is often caused by a jam or a slow-moving motor.