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Load wider tape

Load wider tape — Current tape is too narrow

Candy · Appliances

What does Load wider tape mean?

The current tape width is not sufficient to print the label as designed. You need to install a wider tape cartridge.

Common Causes

  • The selected label content or format requires a wider tape than currently installed.

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Check the required tape width for your label design.

  2. 2

    Install a wider tape cartridge that meets the requirement.

  3. 3

    Re-attempt printing after changing the tape.

Browse all codes in this manual (22)
Verified technical data. Last updated: April 2026

Related Faults

Cannot attach the label.Cannot attach the label — Poor adhesionCharacters are not printed properly.Characters not printed properly — Print quality issueCheck batteryCheck battery — Battery issue detected
Source: Candy Appliances
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