Appliance door cannot be closed — Door lock activated or obstruction

What does Appliance door cannot be closed mean?

The appliance door will not close properly, possibly due to the door lock mechanism being engaged or a physical obstruction.

• Door lock has been activated.
• Upper rack is pressing against the inner door and preventing appliance door from being closed securely.
• Rear panel of the appliance is being pressed in by a power outlet or a hose holder that has not been removed.

Click steps to track your progress.

1. 1

   Close the appliance door with greater force to engage the latch.

2. 2

   Check whether the rear panel of the appliance is being pressed in by a power outlet or a hose holder that has not been removed, causing misalignment.

3. 3

   Arrange the dishware so that no parts project beyond the rack and prevent the appliance door from closing properly.