Alarm Connection problem with the power guard — Persistent power guard communication failure

What does 5504 mean?

This alarm is triggered if warning 5503 occurs 3 times within 3 hours, or if the communication loss persists for 30 minutes. It indicates a continuous problem with the power guard connection.

• Persistent incorrect cabling or connections.
• Ongoing poor CANbus connections.
• Continuous interruption/break on the CANbus cable.
• Use of an incorrect CANbus cable type.
• CANbus cable installed too close to supply voltage.

Click steps to track your progress.

1. 1

   Thoroughly re-check all cabling and CANbus connections between the installer module and power guard.

2. 2

   Replace the CANbus cable if any damage or suspected fault is found.

3. 3

   Confirm the correct type of CANbus cable is installed and properly separated from power cables.

4. 4

   If the problem persists after these checks, consult the installer guide or support.